We deliver orders to the requested address. Depending on the customer’s chosen delivery method, delivery will be delivered from the date of dispatch in 1-4 working days. If there are delays due to Lymed, we will contact the customer. The customer is entitled to cancel the order or part of an order during the fourteen days of receipt of an order in accordance with the Consumer Protection Act. The returned product must be flawless, unused and in original packaging. Tried on socks, tailor-made products and other hygiene products cannot be returned.
The usual production time is 3-6 business days for standard sized products and 3-11- business days for custom-made orders. Products that are in stock have a shorter production time. Production time for other than stock products is slightly longer. We reserve the right to have the normally stocked standard sized product or color sold out, and we reserve the right to possible price errors. We offer a wide selection of products and fast deliveries. If we have to make a partial delivery of ordered products, customers will only pay one shipping costs.
It is possible to have Lymed’s products with express manufacturing, with an added cost. In this case, the product will be manufactured for the same or the next business day. Lymed’s production time for express manufacturing is 1-2 business days, after which the products can be picked up from Lymed’s store as agreed, or they will be mailed to the customer. Postal office’s fastest delivery by letter-post is most commonly 1-2 working days. We recommend, nevertheless, when ordering the express manufacturing to choose some other method of shipping that is tracked (with the post, with courier companies or Matkahuolto services), so that the products reach their destination as soon as possible.